Happy New Year!
Did you make any New Year’s Resolutions? Of course we always hope that you stick to the traditional resolutions all year round – eat right, exercise, stop smoking, etc. We want you HEALTHY!
But, what about your business’s New Year’s Resolutions? Did you make any of those…or had you even considered it? The beginning of the year is a great time to take a look at last year, see what worked and what didn’t, and set some new goals for your facility. This may be something that your organization does as a whole every fiscal year (or even monthly or quarterly), but it is nice to consider it at the beginning of a new year while resolutions and goals are on everyone’s minds.
New Year’s Resolutions: Where To Begin?
It is always easy to be a “Monday morning quarterback,” when it is someone else calling the plays. But, when setting goals for your facility, you will need to take a hard look at your past successes and failures so that you can move forward. As George Santayana once famously wrote in The Life of Reason,
“Those who cannot remember the past are condemned to repeat it.”
AmericanExpress.com has a wonderful article entitled, “How Will You Change The Way You Lead in 2017?” In it the author, Anita Campbell, discusses ways that you can begin to set goals for your company’s new year. And, she encourages us all to take a look back at what worked and what didn’t.
Consider some of these questions:
- Did you try an initiative that didn’t create the amount of revenue you expected? Why? Did you have employee “buy-in” or full participation in the initiative? And, if not, why not?
- Were you adequately staffed the entire year? How was your turnover rate?
- Did you offer employee surveys regarding the atmosphere of your company? And, if so, what were the responses? In what ways can you make your facility an enjoyable workplace?
- Do you see areas in which training may be needed?
- How did your facility rank with accrediting bodies, if applicable?
- Where do you hope to see your facility this time next year? How will you answer these questions when we celebrate another new year?
This list of questions is simply to get you started. But, once you begin the process of looking back, we’re sure that you will create some fantastic questions of your own that you will want answered. These will then help you look forward.
New Year’s Resolutions: Looking Forward
Now that you have performed the hard task of evaluating what worked and what didn’t, let’s have some fun! It’s time to look forward. Now you will want to consider YOUR company’s mission statement and vision and set your goals appropriately.
Inc.com points us in the right direction with their article entitled, “How To Set Business Goals” by Peter Vanden Bos. In it he gives us an interesting statistic,
“More than 80 percent of the 300 small business owners surveyed in the recent 4th Annual Staples National Small Business Survey said that they don’t keep track of their business goals, and 77 percent have yet to achieve their vision for their company.”
But, we aren’t going to fall into that trap – are we! If we continue to read Mr. Vanden Bos’ article, he helps us begin to set our goals. He reminds us that there are two types of goals that we need to be creating: long-term and short-term. And, for the short-term goals, he suggests they be: Specific, Measurable, Action-oriented, Realistic, and Time Specific.
We agree! Thinking back to the questions you asked yourself when you were looking back at last year’s performance, now it is time to ask yourself more questions:
- How can you improve revenue in the short term? How will you measure it? When do you expect to see the increase in revenue?
- If staffing was an issue last year, will you hire full time, part time, or use a staffing agency to fill the gaps? Where will your staffing resources come from?
- If training is needed, who will perform the training? Who needs the training (ie: is it needed facility-wide or only in some departments)? When will the training be complete?
And, again, the list goes on. You will want to go through each of your previously identified problem areas and make a specific action item or goal for each – always keeping your company’s mission statement and vision in mind.
New Year’s Resolutions: Go!
So, it’s that time. Go and do some digging into your past so that your business can grow in the future! And, if you find that you need healthcare staffing, data management, emergency preparedness and response, and more please give us a call at (888) 632-5560 or simply click here.
photo credit: Hatoriz Prioritize user story via photopin (license)